Feedback for Computeractive has been compiled from 304 customer reviews

Date Score Customer Comment
Service:--
Product:+

Service rating : I subscribed for the online version. Only once I'd subscribed did I find out that it wasn't available for Windows, only iPhone/iPad (which is odd, because in the main the magazine isn't focused on Appled devices.. I did e-mail and was told to contact someone else, but due to a rather busy job I didn't get a chance to. Basically I paid a year's subscription that I didn't use. I didn't even received the free gift I was supposed to get for subscribing. Very disappointed.
Product : I like the magazine.

Service:++
Product:++

Service rating : Perfect service and no problems with delivery.
Product : Excellent magazine with up to date and relevant information.

Service:+
Product:+

Service rating : Content of magazine could be better british computer magazine seems to obssessed with windows software for some reason. Like the tested items and pros and cons.
Product : Magazine prints about computers and software

Service:++
Product:++

always on time

Service:++
Product:++

a1

Service:+Product:+Latest:Service+
Product:+

Service rating : I have only received 2 copies so far,
Product : I am very impressed with it so far. I will carry on receiving it I hope!


On 18-Jul-2016 the customer changed their rating and added:
Same as above. I have only had 2 copies.

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On 19-Jul-2016 the supplier responded:
Thanks for the great feedback George.

I hope you have a lovely day and continue to enjoy or magazine.

Lucy

Service:+
Product:+

Service rating : Very good service from this company no problem at all
Product : Great services thanks

Service:+
Product:-

Service rating : 1st class delivery service.
Product : I am afraid to say that most of the articles are way above me. Sorry for this.


On 18-Jul-2016 the supplier responded:
Thank you for your feedback this is very much appreciated.

I have sen you you an email with more information about your subscription.

Lucy

Service:WProduct:+Latest:Service+
Product:NA

Service rating : I cannot download the Computeractive Replica App. I get directed to iTunes then to Googleplay. Googleplay don't recognise the name of your app.. Furthermore, I hate iTunes!
Product : I continue to buy the printed version of your magazine as I am unable to access the digital version, even after following your instructions. If you are unable to fix this then please forword my subscription fee of £27.99 back to my bank account. Thank you.


On 13-Jul-2016 the supplier responded:
I'm sorry to hear that you are having troubles with the App John and I thank you for taking the time to contact us with your comments.

I have sent you an email regarding your subscription.

Lucy


On 13-Jul-2016 the customer changed their rating and added:
Service rating : I enjoy reading the printed version of the magazine. The advice and tips within it ae very good and informative. However, I cannot access the digital version, even after following instructions for a Amazon Kindle Fire. Instead I get directed to a product called iTunes.
Product : Unfortunately I am unable to access my digital download of Computeractive because I get directed to a link for iTunes and also for Google Play. Google Play takes has never heard of the Computeractive Replica App.

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On 13-Jul-2016 the supplier responded:
Digital complaint

Service:++Product:+Latest:Service++
Product:++

I telephoned the magazine. A pleasant person took my details (admin & payment), explained the delivery procedure and the magazine arrived on time.


On 19-Jul-2016 the customer changed their rating and added:
The site said IF but your site now says I MUST add rating. Very poor.

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On 20-Jul-2016 the supplier responded:
Thank you for your great feedback Mr Baldwin. This is very much appreciated.

Have a great day.

Lucy

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Computeractive is your friendly guide to PCs, gadgets and the web. Our aim is to demystify the world of technology and make its benefits accessible to all, no matter what your level of experience with computers.

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A FREE USB pen as a welcome gift
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